Service/Support

Inductotherm Heating & Welding Ltd has Customer Service Engineers based strategically throughout the world – always available to answer the telephone, 24 hours a day, 365 days a year.

Due to ease of serviceability designed into all Inductotherm Heating & Welding equipment, over 80% of all customer concerns can be solved quickly and efficiently over the telephone.

If closer assistance is needed, plans will be made for an experienced Customer Service Engineer to travel to site at the soonest available opportunity.

During recent years, in those countries where the number of Inductotherm Heating & Welding customers has increased significantly, the company has made the strategic investment to establish local support providing service, supply of spare parts, maintenance and repair facilities.

Spare Parts and Consumables

Tel: +44 1256 33 55 33

Fax: +44 1256 33 77 23

E-mail: spares.sales@inductothermhw.co.uk

Thermatool offers a comprehensive range of Welder Spare Parts and Consumables such as Induction Coils, Impedors, Ferrites, Impedor Casings and Oscillator Tubes.

Tube Welding & Cutting Consumables

Thermatool also offers a range of Spare Parts and Consumables for Alpha High Speed Flying Shears such as Blades and Jaws.

For customers operating Radyne, Newelco and Banyard equipment, a complete induction coil repair, yearly maintenance and coil refurbishment service is available.